Terms of service
1. APPLICABILITY
1.1 These terms and conditions (hereafter referred to as "Conditions") apply to all offers, orders, and agreements from Kumar Shirts (Managed by SONAL ENTERPRISES).
1.2 By accepting an offer or placing an order, you agree to the applicability of these Conditions.
1.3 Deviations from these Conditions are only valid if agreed upon in writing by Kumar Shirts.
1.4 If any part of these Conditions is found to be invalid or void, the remaining parts will remain in effect. Kumar Shirts and the customer will work together to replace the invalid terms with new terms that reflect the original intent as closely as possible.
1.5 These Conditions comply with consumer rights as stipulated by law.
2. OFFERS AND AGREEMENTS
2.1 Prices are subject to change, especially due to legal requirements. All offers are subject to availability.
2.2 An agreement is finalized upon acceptance of your order by Kumar Shirts, confirmed by an order confirmation sent to the buyer.
2.3 Kumar Shirts reserves the right to refuse orders or impose conditions unless explicitly stated otherwise.
2.4 Buyers will be notified within ten (10) days if an order cannot be fulfilled.
2.5 Kumar Shirts is not obligated to deliver out-of-stock products until they are produced and available.
2.6 Every effort is made to display product colors accurately, but variations may occur due to monitor settings.
2.7 Electronic communication following these Conditions and completion of the order process constitutes a valid agreement.
2.8 Additional fees may apply for special products, expedited delivery, or other services as requested.
3. PRICES AND PAYMENTS
3.1 All prices quoted are in Indian Rupees (INR), inclusive of VAT, unless otherwise specified. Prices exclude shipping, handling fees, taxes, and other charges unless agreed upon in writing.
3.2 Payment is due within fourteen (14) days of the invoice date unless otherwise agreed in writing.
3.3 Refunds will be processed within 14 days if an agreement is canceled in accordance with cooling-off conditions.
4. DELIVERY / DELIVERY TIME
4.1 Delivery times are indicative only and may take up to 30 days or sooner as feasible.
4.2 Delayed delivery does not entitle compensation or order cancellation.
4.3 Kumar Shirts will refund payments within 14 days if an agreement is canceled due to extended delays.
4.4 Products are delivered when ready at the designated location.
5. Colour Variation/Wear & Tear
5.1 Leather and fabric products may have slight color variations due to natural materials and digital printing.
5.2 Hardware on products may tarnish over time due to usage conditions.
5.3 Handcrafted items may have slight variations, enhancing their unique appeal.
6. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
6.1 All intellectual property rights for products and the Kumar Shirts online store belong to Kumar Shirts or its suppliers.
6.2 Kumar Shirts does not guarantee products do not infringe upon third-party intellectual property rights.
7. COOLING-OFF PERIOD
7.1 Customers must inspect products upon delivery and report any issues promptly.
7.2 Customers have a 7-day cooling-off period to cancel an agreement without reason, notifying Kumar Shirts in writing.
7.3 Kumar Shirts may refuse returns or partial refunds for damaged or used products.
8. ORDERS / COMMUNICATION
8.1 Kumar Shirts is not liable for misunderstandings, delays, or inadequate communication resulting from internet or other communication methods.
9. PRIVACY
9.1 Customer details are stored securely and used for order processing and may be shared with necessary third parties.
9.2 Credit card details are not stored by Kumar Shirts.
10. CIRCUMSTANCES BEYOND OUR CONTROL
10.1 Kumar Shirts may suspend or cancel orders due to circumstances beyond our control without liability, notifying customers accordingly.
11. RISKS
11.1 Risk of products passes to the customer upon delivery, barring legal obligations.
12. WARRANTY
12.1 Warranties, where indicated, do not affect consumer rights.
13. COMPLAINTS
13.1 All complaints will be handled seriously by Kumar Shirts.
13.2 Customers must report complaints within two (2) business days.
13.3 Kumar Shirts aims to resolve complaints within ten (10) business days.
14. CUSTOMER SERVICE
14.1 All communications regarding these Conditions should be directed to sales@kumarshirts.com.
15. MISCELLANEOUS
15.1 Delivery addresses provided to Kumar Shirts are considered valid unless updated in writing.
15.2 Any leniency in enforcing these Conditions does not waive Kumar Shirts' rights.
15.3 Conflicting Conditions will be replaced by valid terms serving the same purpose under law.
15.4 Third parties may fulfill orders on behalf of Kumar Shirts.
16. APPLICABLE LAW AND COURT
16.1 Indian law governs all rights, obligations, offers, orders, and agreements under these Conditions.
16.2 Disputes will be resolved exclusively in Indian courts.
16.3 No compensation will be provided.